Powered by Service 800, New Tool Measures and Compares Customer Satisfaction and Service ARLINGTON, Va.–(BUSINESS WIRE)–The Consumer Electronics Association (CEA)® today launches CEA’s Service Excellence Benchmark, the only competitive measure in the Digital Imaging industry that can provide a confidential, independent view of customer satisfaction and service quality. This new member...
PORT WASHINGTON, NEW YORK, FEBRUARY 08, 2012 –Smartphones took center stage in the consumer shopping experience during the fourth quarter of 2011, according to leading market research company The NPD Group’s Connected Intelligence SmartMeter, which tracks consumer use of smartphone applications, communications, and content services. Shopping sites and applications saw a significant upswing as...
PORT WASHINGTON, NEW YORK, JANUARY 30, 2012– The NPD Group, Inc., a leading market research company, today announced a multi-year information sharing agreement with Adorama, a leading photo specialty retailer. Under the agreement, NPD receives point-of-sale data from Adorama, which will increase NPD’s tracking coverage of the imaging retail market and providing its partners...
Key Highlights: Leading brands remain important to professional photographers. Part-time professional photographers are becoming an influential demographic. More professional photographers want photo and video capture on one device. (Weymouth, MA) January 23, 2012…InfoTrends has uncovered emerging professional photographer trends and behaviors in its Digital Imaging and Professional Photographers: 2011 Survey report. This report reveals...
Key Highlights: 80% of social network users shoot digital video at least occasionally Users expect to be able to utilize social networking sites (including photo/video uploading, sharing, viewing, and commenting capabilities) from a mobile device. Nearly 85% of social network users believe that high-resolution photo storage is an important feature in a social network...
Latest consumer survey, supported by data from Photobucket’s 100 million users, reveals trends in online photo and video capturing behavior throughout the holidays Denver, CO – January 31, 2012 – Photobucket Corporation, the world’s leading dedicated photo and video sharing service, today announced results from its company-sponsored 2011 Holiday Photo Usage survey. Responses from...
Consumer Electronics Purchased over the Holidays Market Force study reveals retail sales associates heavily influence consumer electronics purchases. Boulder, CO (PRWEB) January 25, 2012 Electronics were at the top of everyone’s shopping list over the holidays. In a new consumer electronics study by Market Force Information, 100% of survey respondents reported purchasing a...
From Media Post’s Research Brief Monday, Jan. 23, 2012 The consumer’s outlook is improving, according to the January Consumer Reports Index, a measure of overall consumer financial health. The study reports that stress levels have diminished, financial difficulties have moderated compared to past months, and the strong retail performance of the...
Study Indicates Tablet Visitors Spent 21 Percent More Per Purchase in 2011 than Other Online Consumers Adobe Digital Marketing Summit 2012 – January 19, 2012 12:04 AM Eastern Time SAN JOSE, Calif.–(EON: Enhanced Online News)–Adobe Systems Incorporated (NASDAQ:ADBE) today announced findings from its inaugural Adobe® Digital Marketing Insights report, designed to provide...
Key highlights: Mobile Phones are a serious threat to digital camera use. Number of photos shared via the internet is on the rise. Photo taking behaviors with digital cameras remains strong. Over a quarter of camera owners plan to purchase a new camera within the next 12 months. (Weymouth, MA) January 12, 2012…InfoTrends announces...
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